Wierd situation had rear passenger door unable to be opened. Took it in on Tuesday, was called to pick it up on Thursday. Surprise! From the friendliness of service person to replacement vehicle, entire operation was top-notch.
The steering locked on my 2008 Elantra and I was off the side of the road. I have never dealt with your dealership but my mom has. She called explained the situation and they told her to bring it right in. There was a recall on the steering that they felt would remedy the situation. I had some other work done on the car while it was there, new tires, filters oil change. The mechanic noticed a work order on the seat of my car from the first garage I took it to, Jack Williams, and let my mom know that the work they listed that needed to be done was not needed. I was extremely pleased with the service and my mom said Nick was very accomodating and professional. She said his customer service was plus one. Thanks again.
I had two safety recalls that needed to be done on my 2013 Hyundai Elantra. It was easy to make an appointment, it only took an hour for everything to be fixed and the staff was informative and very helpful. Thanks!
I went to look at a 2016 Santa Fe Sport that I saw online. I was not expecting to purchase immediately. But after 5 hours, I drove off with a great vehicle. Zach, Kyle and Dan were very helpful and I sincerely believe they had my best interests in all aspects of the process .... trade-in, price, financing.
After doing research, we decided to test drive three cars, the Subaru Outback, the Subaru Forrester, and the Hyundai Sante Fe. Our Subaru Outbach Limited was over 20 years old. This car never let us down, so I was leaning toward the Outback. However... After driving the Samta Fa, we were very impressed . A few days later we were back to purchase the Hyundai. Our salesman was helpful and answered all our questions.
My husband and I have purchased 2 cars now from Ciocca Hyundai and are extremely pleased with the sales, office and service staff. Everyone is always pleasant, friendly and courteous. Nick our service rep was great. Service is always done efficiently and quickly. Ciocca offers service to drop you off and pick you up within a 10 mile radius should you have a long wait for your car to be serviced. The waiting area is neat and clean, has coffee and bottled water (free)along with a snack machine and a big screen TV to pass the time. We highly recommend Ciocca Hyundai to all our friends and family. Always a good experience with Ciocca Hyundai! We will continue to purchase our cars from Ciocca.