Brought my 2017 Elantra in for inspection and oil change. The time it took was reasonable, and they were very accommodating when i asked if i could schedule my wife's Jeep for an oil change. Great service as always!
I had a suspension noise for two months that no other garage could find. It was driving me crazy! Nick and his team, were able to find it and did the repair. Such a nice group of people in the service department! I will definitely come again. Thank you!
My family has owned a Hyundai Elantra in the past, so I knew going in what I was looking for. The staff, John and his team mates, who helped us through the process, were wonderful help and I appreciated the straightforward and friendly attitude. John helped us through the process of leasing my first car and I love my new 2018 Elantra!Thank you again for the friendly service.
My 2016 Elantra was brought in for its health check-up. Mr. Nick Conti was the service rep, he was friendly and efficient and was able to use a $20 coupon issued to me by mistake from Ciocca Chevy in Q town My car was returned to me in less than 45 minutes with a $20 savings to boot~!!! Terrific experience, you guys are the best.
Had confusion with on-line reservation but service mgr cleared some of questions and identified other areas in need of attention. Several service items were identified and taken care of in a reasonable amount of time.
BROUGHT IN AN 06 MURANO...TO INSTALL A FRONT DRIVERS SIDE BALL JOINT, REPLACE MOUNT AND BALANCE 4 TIRES PLUS ALIGNMENT...SERVICE AND SERVICE REPS WERE VERY HELPFUL , KNOWLEDGEABLE AND FRIENDLY...IT WAS A PLEASURE TO DO BUSINESS WITH CIOCCA SERVICE...THANK YOU
We had a car die. We had no down payment, bit we needed a car. John Vatali was awesome, at no time did we feel pressured, and the manager did not come out to pressure us. We really believe that John and Dan Farrar we're working in our best interest.
I purchased a Hyundai Accent.I appreciate the assistance given to me by Edwin Salazar. He was patient and understanding and took the time to explain things to me and worked with me to get a car. I truly appreciate that he sent a driver to pick me up. Jack (the driver) from Hyundai picked me up after work to take me to the dealership. I was feeling a bit sad because of the situation I was in and I was trying to make the best of it. I was relieved that Jack was friendly, personable, and easy to talk to. He had me laughing and made me feel comfortable. I arrived at the dealership and met Dan DaSilva my salesman who immediately introduced himself. As he was taking me to be seated, Dan immediately offered me something to drink. I took the offer and asked if he had a charger because my phone was dead. Without hesitation, Dan immediately had a charger for me to use. Dan was pleasant, friendly, and thorough. He reviewed everything about the car with me prior to taking me to talk with finance. He also made sure the car was ready for me to take home while he waited for me to finish with Chris in finance. After finishing with Chris, Dan reviewed everything in the car. He made sure I was comfortable before allowing me to drive off the lot and instructed me to call anytime if I had any questions or concerns. I met Chris McKnight from finance. Chris was very thorough and personable. He took the time to review everything and answered all of my questions. I also appreciate that he took his time reviewing the documents, didn't rush through them, and answered all of my questions. Edwin followed up with me after I left Hyundai to make sure I was happy with the purchase and to make sure everything was going well. He encouraged me to call anytime if I had any questions or concerns. I had an excellent experience at Hyundai in Quakertown. They have excellent service and the team I worked with had amazing customer service skills!!! I'll say it again, the team has amazing qualities! They were professional, courteous, sensitive to my needs, respectful, pleasant, efficient, and personable. Thank you for the great service and experience.