Dan was great. He set up everything in my car down to my Bluetooth. And even put my steering wheel cover on. I told him what I could pay a month & he did it for me. He was great. I would highly recommend him.
My original repair request was for bad squeal noise in front passenger side wheel. First repair was new brakes and rotors and the squeal was still there! Called the service manager who asked to bring it back in, they fixed the squeal and only charged me for the part not the labor which was really appreciated. It showed that they listened to my concern about expensive repairs and took action to demonstrate their commitment to customer satisfaction. Really great job!
I PURCHASED A 2021 HYUNDIA SONATA, LIMITED.
MY FIRST "CONTACT" WITH CIOCCA HYUNDIA WAS WITH KYLEE LEVINE. KYLEE SET THE "TONE" FOR THE ENTIRE EXPERIENCE. SHE WAS VERY PLEASANT AND PROFESSIONAL.
MATTHEW DYMIT WAS MY SALES CONSULTANT. I FOUND MATT TO BE VERY PROFESSIONAL AND COURTEOUS.
SCOTT (IN FINANCE) CONTINUED THE PROCESS, ALSO BEING VERY PROFESSIONAL.
MY OVERALL EXPERIENCE WAS VERY, VERY POSITIVE
THANKS TO ALL INVOLVED IN MY PURCHASE, JOHN KELHART
I made apt. for valet service to have oil/filter change on my 2016 SanteFe. After the techs had a chance to look over the vehicle they called me to let me know it was on the edge of needing brake maintenance before the next inspection. I said do the work to keep the car and my wife safe. "Live wife = happy wife!"
I was then asked if I would allow the complementary services to be performed. Yes! I was also reminded of the free oil change I had coming as part of my vehicle purchase. after the work was done and payed for the valet service promptly returned my car.
My family loves Hyundai having purchased four so far. I recommended a friend look into Hyundai at this dealership and he purchased a Hyundai also.
I will come back for my next purchase when ready.
I needed maintenance on my car regarding the alignment, wanted the brakes checked, and car was leaking oil from a recent oil change at Valvoline! Ciocca checked out everything I asked about and took care of all my concerns! They are very thorough and keep you informed even when the customer can?t come to the phone! I appreciate that! Thanks for the great service!