Solid "B+" experience. Made me Sign a document stating I "declined" incentives so now I feel like I missed out on some sort of manufacturer rebate or incentive...I heard other dealers were giving $500 off the Palisade so I'm kind of bummed. The Sales people were nice and even did care if us customers wore a mask or not inside. The store itself is small, outdated yet very quaint. Good experience with salesperson providing a no hassle best and final offer upfront.
My daughter and son in-law, purchased a vehicle from Phil and gave me his name, when I expressed interest in the Santa Fe. I am so grateful that they did, as Phil has been excellent with product knowledge. He was also able to explain the features and benefits of all of the different models, and respected my time while I made my decision. Shopping for a new vehicle during a pandemic, was a very different experience. Thanks to Phil's regard for this unusual situation, I was able to drive home the perfect car for me, a 2020 Santa Fe Limited 2.0T!