2011 Santa Fe for brake issues. Appointment for 10am and waited 1 1/2 hour for an update on issue. Had to get a ride home after being there for almost 2 hrs. Wish they could have gotten an assessment sooner from when I had it scheduled at 10.
Work needed was explained and had to leave car overnight for them to obtain parts to complete the repairs.
Satisfied that work has been fixed.
Very prompt service. Staff was very friendly and took the time to explain the work that was being done. I also felt their prices were very fair. I've purchased a number of cats from Ciocca and have always had them service my vehicles.
Always have a great experience when I bring my car in for service. They are very polite and respectful when dealing with them. Always look out for me. I travel 25 miles and pass by a local dealership to bring my truck to Ciocca,Quakertown.
Brought my 2020 Santa Fe in for a 7500 mile check up. I needed a shuttle to my work after dropping off the car for servicing. Everyone was great. I was checked in in record time. My shuttle driver had the car ready. He also picked me up after the car was serviced. Great service. And it was FREE!
took my 2014 Santa Fe in for service. A oil change. flush the radiator and change the anti freeze. After inspection Paul the service manager pointed out the car needed work on ball joints and rear brakes. Paul did a great job of keeping me informed and got me out the door in a timely manor .
We came in looking for a vehicle for my 16 year old son. We had a 2008 Hyundai Sonata (also purchased from Ciocca) That was starting to become a money pit. We couldn?t even drive it to the dealership! They paid off our existing loan on the vehicle (sight unseen), also gave us $1000 for it and came to our home to tow it in! Above and beyond service! We were able to purchase the 2011 Hyundai Elantra and we couldn?t be happier. My son is very excited to have a dependable car, and we as parents feel so much better!
This is my second car I?ve bought from your dealership specifically through Phil Rotzell who is a fantastic salesman/person. He always makes you feel like you are his only customer!! I also love your service department. I unfortunately at one time I had to use another Hyundai dealership and quickly decided I needed to come back to yours no matter how far!! Thank you so much for everything! I am very happy with my new 2020 Sante Fe. ?
I was interested in leasing a 2021 Tucson SEL AWD for my son. I stopped in at Ciocca Hyundai on 02/13 to find out availability and details. I was greeted my Scott Henderson who became my sales associate. Scott was highly professional and understood the product well. We discussed my needs and he presented me with an estimate that fit within my budget. I returned on 02/15 to confirm my purchase. In under 2 hours, everything was signed off, vehicle detailed and ready to go. Scott and his team made my experience absolutely perfect. I truly appreciate all of their efforts. And, of course, my son is thrilled with his new SUV. Thank you.