My car would veer a few inches to the left every time the car would reach a certain speed. Nick Conti, the service manager, took the car for a ride, and with his crew determined the cause of the problem. The front axle needed to be replaced. That was under the 10-year, 100,000 mile drive train warranty. But then the driver's side ball joint was worn out, and that was cared for under a third party warranty that Nick cared for with no problem. The repairs lasted Wednesday into Thursday, and I was provided with a courtesy car so that I wasn't inconveniencing people to drive me back and forth to work. I was treated with courtesy throughout the repair.