Used Ciocca Hyundai for the first time for a recall. The service consultant, Louis Helverson, was very helpful. I waited for the vehicle and was told it would take about an hour. I also elected to have an oil change also. Altogether, it took about 1 hour and 10 minutes. The waiting room was comfortable. The WiFi password was easily found on display and worked well. Coffee and tea was available as well as a vending machine. I was very happy with the service and will use them again.